Privacy Policy

1. Introduction

Welcome to Linxli ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital business card platform and services.

By using Linxli, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Register an Account: Name, email address, username, password
• Create Your Profile: Profile picture, bio, job title, company, contact information
• Add Social Links: URLs to your social media profiles and websites
• Make Payments: Billing information (processed securely by third-party payment providers)
• Contact Support: Name, email, message content, and any attachments

2.2 Automatically Collected Information

When you access our services, we automatically collect:

• Usage Data: Pages visited, features used, time spent, click patterns
• Device Information: Browser type, operating system, device type, screen resolution
• Log Data: IP address, access times, referring URLs
• Cookies and Tracking: Session identifiers, preferences, authentication tokens

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Create and manage your digital business card, enable profile sharing
• Account Management: Authenticate users, manage subscriptions, process payments
• Analytics: Track profile views, engagement metrics, and usage patterns (when enabled)
• Communication: Send service updates, respond to inquiries, provide customer support
• Improvements: Analyze usage to improve features, fix bugs, and enhance user experience
• Security: Detect fraud, prevent abuse, protect against unauthorized access
• Legal Compliance: Comply with applicable laws and regulations
• Marketing: Send promotional emails (with your consent, which you can withdraw anytime)

4. How We Share Your Information

4.1 Public Information

By design, certain information on your Linxli profile is public and visible to anyone who visits your profile URL:

• Your name, profile picture, and bio
• Contact information you choose to display
• Social media links and website URLs
• Any other information you add to your public profile

4.2 Third-Party Service Providers

We may share information with trusted third-party providers who assist us in:

• Payment Processing: Razorpay and other payment gateways for secure transactions
• Analytics: Internal analytics system for user engagement tracking
• IP Geolocation: IPinfo, which receives visitor IP addresses to determine approximate location (country, state/region and city) for security and analytics
• Email Services: For sending transactional and marketing emails
• Cloud Hosting: For storing and processing data securely
• Customer Support: Zoho SalesIQ for live chat and support

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data transmission is secured using SSL/TLS encryption
• Password Protection: Passwords are hashed and stored securely
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Backups: Data is backed up regularly to prevent loss
• Security Monitoring: Continuous monitoring for suspicious activities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions and authentication
• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Track profile views and engagement (when analytics are enabled)

You can control cookie preferences through your browser settings. Note that disabling cookies may limit some functionality of our services.

7. Analytics and Tracking

We use an internal analytics platform to track:

• Profile views and visitor demographics
• Approximate visitor location (country, state/region and city), derived from the visitor's IP address
• Click-through rates on links and buttons
• Referral sources and traffic patterns
• Device types and browser information

Users can enable or disable analytics for their profiles through their account settings. When enabled, analytics data helps you understand how visitors interact with your profile.

8. Jurisdiction-Specific Rights

Depending on where you live, you may have additional legal rights regarding your personal data. We provide these rights globally where technically and legally feasible.

EU/UK (GDPR)

• Right of access to your personal data
• Right to rectification and erasure
• Right to restrict or object to processing
• Right to data portability

California (CCPA/CPRA)

California residents have rights to know, delete, and correct personal information, and to limit certain processing under CCPA/CPRA. Linxli does not sell personal information. You can review options on our Do Not Sell or Share My Personal Information page.

Brazil (LGPD)

Brazilian users may request confirmation of processing, access, correction, anonymization, portability, deletion, and information about shared use of data under LGPD.

Canada (PIPEDA)

Canadian users can request access to and correction of personal data and may withdraw consent where processing is based on consent.

Australia

Australian users may request access or correction of personal information and may submit complaints regarding privacy handling.

India (DPDPA)

Indian users may request access, correction, erasure, and grievance redressal as provided under DPDPA.

ASEAN (PDPA)

Users in PDPA jurisdictions can request access, correction, and withdrawal of consent in line with applicable local requirements.

9. Advertising (Free Plan)

To sustain the Service, the free version may include advertisements in the future. We strive to keep ads unobtrusive and relevant, and we will disclose sponsored content or links clearly. If the platform remains financially sustainable without ads, we will keep the experience ad-free.

We do not sell your personal information. Any data used for ad delivery or measurement will be limited to what is necessary and handled under this Privacy Policy. Where required by law, we will request your consent before using personalized advertising cookies.

You can manage cookie and tracking preferences via your browser settings and, where available, in-product controls.

10. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data
• Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing emails at any time
• Restrict Processing: Limit how we use your information under certain circumstances

To exercise these rights, contact us at support@linxli.com

11. Data Retention

We keep personal data only as long as needed for lawful business and compliance purposes. Standard retention periods are:

12. Age of Consent

Linxli is intended for users aged 18 or older globally. We do not knowingly onboard users below this threshold. For legal context only, some jurisdictions recognize lower digital consent thresholds (such as COPPA 13+ in the United States and 16+ in parts of the EU), but our service requirement remains 18+.

13. International Data Transfers

Your information may be transferred to and processed outside your home jurisdiction. Our primary infrastructure is hosted in India (AWS Mumbai region), and we apply contractual and technical safeguards for international transfers.

Where required, we rely on lawful transfer mechanisms, including Standard Contractual Clauses (SCCs). A copy of applicable safeguards can be requested by contacting support@linxli.com.

14. Third-Party Links

Our service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. The "Last Updated" date at the top indicates when this policy was last revised. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@linxli.com
• Live Chat: Click the chat button in the bottom right corner of this page
• Response Time: Within 48 hours during business days